Refund policy

Return Policy

We want you to love your purchase! If for any reason you are not completely satisfied, you may return eligible items within 10 days of delivery for store credit only.

Please note:

• Returns must be initiated within 10 days of receiving your order.

• Items must be unused, unworn, and in original packaging.

• All sales are final after the 10-day return window.

• No refunds will be issued—store credit will be provided for the purchase amount (excluding original shipping).

• Return shipping costs are the responsibility of the customer unless the item arrived damaged or incorrect.

To start a return, please contact us at elementalbyrsb@gmail.com with your order number and reason for return.